Bachelor Degree

Associate Director - Planning & Operations

• Led the inception and execution of strategic initiatives at AZ Fashionscape Pvt Ltd, improving operational efficiency by 25% in the first year via the adoption of advanced supply chain solutions and Agile practices. • Directed a diverse team of over 20 professionals, achieving a 20% boost in productivity and reducing turnover by 30% with strategic development programs and initiatives designed to improve team morale. • Increased the organization’s net sale by 15% within a year by opening new sales channels. • Coordinated action plans with production teams, effectively communicating progress and expectations with management. • Oversaw the team's day-to-day tasks, ensuring quality service delivery and efficient implementation across all brands. • Reduced First Call Resolution (FCR) by 20% by creating predefined email templates.

Senior Manager Business Intelligence

• Directed a 12-member team of business intelligence analysts at AZ Fashionscape Pvt Ltd, enhancing operational efficiency by 35% through the optimization of data workflows and the application of sophisticated analytics methodologies. • Led the creation and launch of an innovative predictive analytics model capable of forecasting fashion trends with 90% accuracy, which led to a 20% reduction in inventory and a notable increase in profit margins. • Oversaw the migration of the company’s data infrastructure to a cloud-based system, halving data processing times and resulting in a 30% reduction in IT-related costs. • Fostered an environment that values data across the company by executing regular educational sessions for non-technical personnel, which bolstered analytics adoption in decision-making by 40% across various teams.

Business Consultant

• Formulated and executed strategic business initiatives, driving a 25% growth in yearly revenue during the inaugural year. • Undertook detailed market research to uncover fresh business prospects, facilitating the organization's expansion into two new markets before my departure. • Refined operational procedures to achieve a 15% reduction in expenses, concurrently upholding product excellence and customer satisfaction levels. • Delivered more than 50 developmental workshops for middle management, markedly bolstering leadership capabilities within the organization and boosting team efficiency by 20%.

Manager Administration

• Enhanced operational workflows, achieving a 20% boost in efficiency, thus diminishing the time spent on administrative tasks and elevating staff productivity. • Directed a team of 15 administrative professionals, developed and executed training strategies that enhanced team efficiency by 30% and elevated morale. • Successfully negotiated with vendors and oversaw supplier relations, achieving a 15% reduction in supply expenses without sacrificing quality, which favourably impacted the company’s profits. • Created and implemented an advanced filing and database management strategy, which halved the time required to access information, significantly improving service provision to students and faculty.

Team Leader Operations

• Headed a team of 15 analysts at Fidelity National Information Services, achieving a 30% boost in productivity through the adoption of agile methodologies and improvements in operational efficiency from 2005 to 2013. • Directed several initiatives that resulted in the creation and introduction of five innovative financial service products, leading to a 20% expansion in the client base in the first year after launch. • Developed and led a detailed training program for team members, significantly enhancing their competencies in data analysis and software application, which led to a 40% decrease in the time required to complete projects. • Effectively coordinated efforts with IT and Marketing departments to enhance the service delivery process, resulting in a 95% rate of customer satisfaction and a 25% annual decrease in service-related complaint

The Fundamentals of Digital Marketing - Google Digital Garage

The Fundamentals of Digital Marketing - Google Digital Garage